Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Exclusive Walk-In for Voice Process : Customer Care Sr. Representative : From 16th – 31st March 2015 @ Dell International Services, Chennai
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role: Associate/Senior Associate -(NonTechnical)
Job Title: Customer Care Sr. Representative
Experience: Freshers (0-2 years)
Role Responsibilities:
Placing calls to the insurance companies to verify patient’s health insurance eligibility/benefits and verification/notification of authorization
Document the outcome of the call and analysis as per the requirement being trained on.
Taking action based on the call outcome/analysis as per instructions provided
Adhering and achieving to ramp up targets.
Regular Attendance.
Work closely with the team leads and quality resources to deliver SLA.
Apply the training knowledge to the day to day work
Job Requirements:
Should be open to work in night shifts in a 24×7 environment
Should have excellent communication skills in English.
Graduate with 0 to 18 Months of work experience.
Education Qualification: Any Degree without standing arrears
Walk-In From 16th – 31st March 2015, Time : 9 am
Venue :
Dell International Services,
DLF IT Park, 1/124, Shivaji Gardens
Block 7 , 2nd Floor
Moonlight Stop, Ramapuram,
Mount Poonamallee Road,
Manapakkam, Chennai – 600089
OR
Dell Business Process Solutions,
Ambit IT Park, 3rd Floor,
32A & B, Industrial Estate,
Ambattur, Chennai – 600058
Contact Person: Ragassiya Menon
Regards,
Dell HR Team