Exp hiring For Analyst @ “Dell" in Chennai

About Company

Name: Dell

Website: www.dell.com
Job Details:

Education: B.E/B.Tech
Experience: 1 - 4 years

Job Location: Chennai
Job Description:
Enterprise Technical Support Analyst
Candidates should possess B.E/B.Tech with 1- 4 years of Technical & Customer Support Experience.
   
Creative problem solving skills and dedication to seek problem resolution.
   
Have the ability to work independently and also as a team to resolve problems.
   
Good customer-relation skills and the ability to communicate intelligently and efficiently.
   
Desire to learn new technologies, adapt leadership techniques, and implement networking best practices.
   
Good knowledge of TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP), DHCP, DNS, RDP, Wireshark.
   
Excellent knowledge and Hands on Experience on Routing, Switching & Wireless Networks.

(CCNA/CCNP or above a plus)
   
Good understanding and knowledge of LAN/WAN fundamentals.
   
Basic knowledge of Citrix/VMWare (VCA/VCP/CCA a plus).
   
Basic Knowledge of Microsoft Server OS 2003/2008/2012 (Any Microsoft certification a plus).

   
Basic Knowledge of   Linux/UNIX.
   
Strong   troubleshooting skills.
   
Strong written/verbal communication and interpersonal skill.
Click Here To Apply

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